<h3 id="return-refund--exchange-policy">Return, refund &amp; exchange policy</h3><p>We do accept returns if they are in salable condition which means they are not opened and can be reshipped to another customer. &#xA0;If item(s) are salable, a RMA must be requested to proceed. &#xA0;</p><p>All returns will require shipping to be paid by customer and will be deducted from store credit. &#xA0;We do not offer any refunds. &#xA0;All sales are final. &#xA0;</p><p>We do not offer exchanges.</p><p><br></p><h3 id="can-i-returnexchange-and-item-if-i-change-my-mind">Can I return/exchange and item if I change my mind?</h3><p>Yes, however you will be responsible for any shipping charges and any remaining credit will be offered in store credit to be used for a different product.</p><p><br></p><h3 id="do-you-offer-refunds">Do you offer refunds?</h3><p>We do not offer refunds unless your order is canceled before it is shipped. &#xA0;Instead of refunds, we offer store credit to be used at a later date.</p><p><br></p><h3 id="i-received-the-wrong-items-what-do-i-do">I received the wrong items. What do I do?</h3><p>We are sorry to hear that. &#xA0;Do not apply the products. &#xA0;Please give us a call or email at <a href="mailto:support@lawnsynergy.com">support@lawnsynergy.com</a> immediately so that we can make it right and have the correct products delivered to your home.</p>

Returns & exchanges

If you wish to return an item, please click here: request a return label. We will process your request and email you the return label. Ensure that the item is in its original, unopened condition to qualify for a refund. Once we have received your ret

<p>If you wish to return an item, please click here: <a href="https://app.shiphero.com/returns/72600">request a return label</a>. We will process your request and email you the return label. Ensure that the item is in its original, unopened condition to qualify for a refund.&#xA0;</p><p>Once we have received your returned item, we will issue a refund minus the actual shipping costs.&#xA0;</p>

How do I obtain a return label for an item I want to return?

Chat directly with lawn care professionals

Email directly with lawn care professionals

Speak directly with a lawn care professional

Lawn Guides

Shop

Lawn Synergy Help Center

Returns

How do I cancel my order?

How do I track my order?

How do I change my order?

Order Status

Managing your subscription

Payment

Gift cards

Are there any customer discounts available?

Lawn Subscriptions

Lawn Care Program Ingredients

Equipment needed

Lawn Size and Measuring

Stock availability

What should I do if I receive a product that is not effective or appears to be outdated?

What spreader setting should I use for my Scotts spreader when applying your fertilizer?

How much square footage does a 25-pound bag of your product cover?

How can I treat my lawn based on pictures I've sent and my location?

When is the best time to fertilize newly seeded lawns?

Do you offer a military discount?

When is the best time to apply pre-emergent?

Products & FAQ's

How can I retrieve or track my order that has already been shipped?

Can I update the shipping address after my order has been placed?

Delivery information

Shipping & Delivery

Our story

Locations

Contact us

How do I opt-out of a subscription service or marketing emails?

Company