We take great care in packaging our products, so I understand how frustrating this must be. Please know that we are committed to resolving this issue for you as quickly as possible.
To assist you better, please **send us a photo** of the broken or damaged item(s) you received and the package. This will help us resolve the matter as quickly as possible and report the damage to the carrier. We will then reship the damaged item right away.
Additionally, if there’s anything else we can do to assist you, feel free to reach out.
We sincerely apologize for the inconvenience this has caused and appreciate your understanding.
Thank you for choosing Lawn Synergy. We value your business and look forward to resolving this matter for you.
May 7, 2025